Company Information
HQ
Morrisville, NC
Founded
1995
Market
Contract Lifecycle Management
Solution
JAGGAER Contract Management
Representative
Customers
Unilever, Grohe, Danish Crown, Scripps Research, University of Virginia
Ideal Customer
Profile
Midmarket companies in need of buy-side contract management tool.
Company Size
The ideal customer is a midmarket company ($100M – $1B).
Business Model
Technology Ecosystem(s)
JAGGAER runs in AWS.
Primary Users
Business
IT
Sales
Procurement
HR
Legal
The primary users for this solution are procurement, IT, and business.
Investment Level
The price is near the industry average.
Agility
Customers cite longer-than-expected implementation times, support issues, and an inability to easily adapt to company needs.
Complexity
The product can handle moderate complexity and is able to ingest large contract volumes.
Geographies
North America
Latin America
EU
ME
Africa
Japan
Asia
Australia /NZ
JAGGAER is well-suited for companies in North America, EMEA, ANZ, and Asia.
Orientation of CLM
GC
Legal Ops
Buy Side
Sell Side
Enterprise
The solution is ideally suited for buy-side sourcing and procurement needs.
Top 3 Verticals
Government
JAGGAER is a good fit for local and regional governments.
Higher Education
JAGGAER has vertical expertise with a number of universities.
Healthcare/Pharmaceuticals
The product is an ideal fit for healthcare and pharma companies.
Analyst Notes
The best use case for JAGGAER Contract Management is a midmarket company based in an English-speaking country. While several products stand out for their sell-side capabilities, JAGGAER is uniquely positioned to assist legal teams and businesses with buy-side contracts.
The public sector and higher education will find the product especially attractive due to the company’s significant experience with the complexity of government regulations. Implementation time and support are key concerns that should be addressed by prospective buyers to ensure a realistic timeline is set.
