This MGI FORECAST provides a quantitative estimate of the 2022-2026 Total Addressable Market (TAM) for cloud-based Service-as-a-Business (SaaB) software. The SaaB market forecast provides a 5-year estimate of spend by services organizations globally on cloud-based SaaB software.

SaaB is a reference model that brings together key capabilities for running any services business efficiently and effectively. It encompasses the business management needs of services organizations, including professional services as well as services teams within product companies. Crucially, it connects services delivery management with the financial and business discipline needed to ensure success. In this report, SaaB is a composite of 14 smaller markets that enable services automation, filtered down to include spending that can be attributed to services-related revenues: Automated Revenue Management (ARM), Billing/Invoicing, Configure-Price-Quote (CPQ), Customer Success, Financials, Financial Planning & Analysis (FP&A), Inventory Management, Order Management, Project Management, Procurement Management, Resource Management, Expense Management, Skills Management, and Time Management.

The focus is on services organizations’ automation spend – both standalone (e.g. Accenture, Deloitte, Cognizant, et al) as well as those captive to larger organizations (e.g. Oracle, IBM, Dell, et al). Aggregate estimates are included for spending by both publicly-trading and privately held businesses and detailed (down to the company level) estimates are provided for publicly-trading entities. Spending by services organizations covers companies in B2B and B2C contexts, selling digital-only as well as physical and hybrid product combinations (e.g. companies in home exercise equipment market, companies in fleet management, energy services, et al) for both standard as well as custom/professional services. The report spotlights specific market segments by geography, sector, and other core attributes. The report is a snapshot of a collection of market forecasts for the included disciplines. In-depth data and interactive custom analysis can be accessed with a subscription to MGI Research.

The market for cloud-based SaaB software represents a large, expanding, and all-season opportunity with a rapidly expanding 5-year (2022-2026) TAM of more than $280 billion.*

This research is based on MGI Research’s proprietary MGI Forecasts global analytics model, a database that includes every publicly listed operating company with revenue greater than $1 million per year.

This forecast uses the Global Industry Classification Standard (GICS®) taxonomy to organize its data. In addition, the MGI Forecasts Model supports all mainstream taxonomies, including the NAICS, ICB, and TRBC taxonomies on-demand.

For more information about the TAM for services management software, read the MGI Forecasts for Professional Services Automation (PSA) and Finance Automation for Services Organizations (FASO).

*Get the report for the precise figure.

About MGI Forecasts: MGI Research Forecasts provide quantitative estimates for the total addressable market (TAM) for software solutions that comprise the modern finance office and make up the agile monetization platform (AMP). Worldwide annual estimates of spending, growth rate, breakdown of spending by company size, industry, and geography, and the demand impact of major secular trends like IoT, the Subscription Economy, and Digital Transformation, among others, are included in these reports. Learn more about MGI Forecasts.