This MGI 360 Rating™ is designed to help buyers, suppliers, and investors assess the product functionality, management teams, channel breadth, marketing strategy, and financial positioning of CloudSense‘s Configure Price Quote (CPQ) tool.

CloudSense receives an MGI 360 Rating of 46 in the Configure Price Quote (CPQ) market and a Neutral analyst outlook. Native to the Salesforce platform, the CloudSense product stands out for its integrated CPQ and order management capabilities and industry-specific functionality. With over 100 customer implementations, the company is controlled by Vector Capital, which is known for improving the operational performance of its investments. Despite richer functionality and capabilities, the company’s size and relatively small channel are challenged to rise above the din of its most direct competitors. Salesforce-centric prospects within CloudSense target verticals with mid-to-high levels of complexity and quoting sophistication should evaluate CloudSense to gain a deeper perspective on the art of the possible in quoting and order management.

*This graph highlights how CPQ vendors, including CloudSense, compare with one another across a combination of key factors. CloudSense’s go-to-market and solution strength are broken down in depth in the report. A fully labeled version of this graphic can be found inside the CPQ Top 25 Buyer’s Guide.

Who Is CloudSense?

With offices in the US, UK, Europe, India, Singapore, and Australia, CloudSense is a profitable provider of CPQ, contract management, and order management solutions built on the Salesforce platform (APEX and Heroku). CloudSense sells to telecom/CSP, digital media, and utilities sectors and is backed by private equity.

What Is Configure Price Quote?

Configure Price Quote (CPQ) is a software discipline that enables companies to automate complex sales processes. It is typically packaged as a mini-suite of related capabilities enabling precise product configuration, accurate pricing, and rapid quote presentation across all types of channels – direct, indirect, partner/reseller, self-service, guided e-commerce, and OEMs. CPQ is a key element of the agile monetization platform.

CPQ solutions promise a smooth end-to-end customer experience, reduced friction in the sales process, and improved precision and accuracy of product combinations, pricing, terms, and conditions. When properly implemented, CPQ reduces the possibility of quote rejection due to human error. It makes the sales channel smarter and faster, and makes the sales process and downstream outcomes more predictable.

CPQ allows mass customization of relatively complex product lineups, enabling channels to sell complex products at scale. This applies to a broad range of product types – from digital subscriptions and financial services to cars and wind turbines. CPQ has applications in a broad spectrum of industries and business models across a range of stages of maturity: B2B and B2C, physical, digital, and hybrid combinations of goods and services, across myriad channel combinations.

What Are MGI 360 Ratings?

MGI 360 Ratings™ are a comprehensive structured system for evaluating technology companies. The MGI 360 scores reflect analyst opinions based on a scale of 0 to 100, combined with an analyst outlook (Positive, Negative, or Neutral). The 360 Rating system is comprised of 149 unique data points across five pillars:

  • PRODUCT: How strong is the product’s competitive position?
  • MANAGEMENT: How competent and experienced is the management team?
  • CHANNELS: Does the company have a sales capability and channels needed to bring products to market?
  • STRATEGY: Does the company have a realistic view of the opportunity and a compelling strategy for success?
  • FINANCE: Is the company growing and profitable?

 

360 Ratings in Configure Price Quote condense hours of research and customer references into simple, easy-to-understand ratings and recommendations to clearly demonstrate strengths, weaknesses, and differences among CPQ software vendors. All 360 Ratings in Configure Price Quote are available in the CPQ Top 25 Buyer’s Guide.

MGI clients can download the report below to find out how CloudSense compares to peer averages in the CPQ market.

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