OPINION: The decline in overall score reflects loss of product leadership relative to a peer group that, unlike Aria, is unconstrained in R&D investment. To reiterate a recent review, the rating indicates a deceleration of the business, broken down into individually lower scores in Product, Management, Strategy, and Finance. A recent major contract win, the ability to host instances in AWS, and evidence of Aria 7 customers reaching production are positive highlights. However, headcount in key functions has been dropping, directly impacting execution. This decline, combined with constrained finances, has pushed Aria to adopt a more pragmatic vision. Customers and prospects should focus on its current capabilities and be prepared to self-fund new requirements.

USE CASE: B2B and B2C companies with revenues greater than $500 million; a complex product catalog, pricing, and channel structure; and the need for workflow capabilities. Implementation cycles are 6-12+ months.

COMPETITORS: BillingPlatform, BluLogix, goTransverse, Oracle BRM, RecVue, SAP, Zuora, and legacy telecommunications billing solutions

About MGI 360 Ratings: MGI 360 Ratings score is a uniform 0 to 100 supplier rating system comprised of 149 unique data points. The scores condense hundreds of hours of research into simple, easy to understand ratings and recommendations to clearly demonstrate differences amongst software vendors. The overall score is comprised of five equally weighted major categories that account for up to 20 points in Product, Management, Channels, Strategy, and Finance. Learn more about MGI 360 Ratings.