Summary: We initiate MGI 360 Rating of Chargebee in the Automated Revenue Management (ARM) market with an initial score of 50 and a NEUTRAL Analyst Outlook. Chargebee entered the ARM market in 2021 with the acquisition of an early-stage innovator, RevLock. Chargebee’s RevLock solution has several product differentiators. RevLock handles proportional allocations typical of services (e.g., hours or credits), has an SSP library/analyzer, and can manage incentive sales compensation in tandem with revenue recognition. A standalone product uncoupled from the invoice tool, RevLock handles many classic use cases such as the contracted, but unbilled, revenue. The post-acquisition integration is still a work in progress, particularly from a product and technology perspective. Managing the merger of Chargebee’s sales and marketing machine with the capable, but relatively small, RevLock product team will be a key factor in the potential success of the solution going forward.

Ideal Use Case: B2B software company doing $10M – $50M in revenue with multiline, moderately complex agreements (subscriptions + services) and a contract-centric approach to revenue automation in North America.

Primary Competitors: FinancialForce, Chargify-SaaSOptics, JustOn, Oracle NetSuite, Sage Intacct, Zone & Co.

Representative sample of MGI 360 Ratings scoring with bar charts comparing a company vs. its peer group average in categories of Product, Management, Channels, Strategy, and Finance

About MGI 360 Ratings: MGI 360 Ratings score is a uniform 0 to 100 supplier rating system comprised of 149 unique data points. The scores condense hundreds of hours of research into simple, easy to understand ratings and recommendations to clearly demonstrate differences amongst software vendors. The overall score is comprised of five equally weighted major categories that account for up to 20 points in Product, Management, Channels, Strategy, and Finance. Learn more about MGI 360 Ratings.