OPINION: SAP Hybris Billing product is aimed at large enterprises with complex, often real-time requirements. The product is distinguished by its extreme scalability and functional depth—some customers exceed one billion transactions per day. The company is addressing implementation complexity and cost through its Rapid Deployment methodology and an implementation group that is the largest in the industry. SAP Hybris has a solid management team (rating 14 out of 20) while its plan to address the current trend towards agile billing is still evolving (rating 10 out of 20). The division is growing at 35%+ p.a. (MGI estimate) with strength in financial and operating performance (rating 13 out of 20) as well as in channel breadth, depth, and focus (rating 16 out of 20).
USE CASE: SAP Hybris Billing resonates best for SAP-centric organizations that are comfortable with an on-premise or hosted solution; have complex billing requirements; and need tighter links between billing, financials, and BI (SAP HANA).
COMPETITORS: Amdocs, Aria Systems, goTransverse, MetraTech/Ericsson, Oracle Billing and Revenue Management (BRM), RedKnee. SAP SE’s peer group includes 16 companies.