Company Information

HQ

Boston, MA

Founded

2015

Market

Contract Lifecycle Management

Solution

Contract Lifecycle Management

Representative
Customers

TD Synnex, TGI Fridays, Asurion, TIME, HotelPlanner, Boston Celtics, Wayfair

Ideal Customer
Profile

Midmarket enterprises in North America with low-to-moderate complexity and agility needs.

Company Size

LinkSquares is best suited for midmarket companies ($100M to $1B).

Business Model

B2B B2C B2X

Physical
Digital
Hybrid

Technology Ecosystem(s)

AWS Microsoft Oracle Salesforce SAP Own/Proprietary

LinkSquares is native to AWS. It is well integrated with Salesforce and others.

Primary Users

Business

Business

IT

IT

Sales

Sales

Procurement

Procurement

HR

HR

Legal

Legal

Legal teams are the primary users of this solution, but Sales, Procurement, and HR are also common users.

Investment Level

Legal

The product is a midrange investment, including priced-in implementation costs.

Agility

Legal

LinkSquares takes 3-6 months to implement, depending on the volume and complexity of the contracts.

Complexity

Legal

For a midmarket solution, the product handles the majority of most companies complexity requirements, although some customers report the lack of complex and dynamic contract scenarios as a major pain point.

Geographies

North America

North America

Latin America

Latin America

EU

EU

ME

ME

Africa

Africa

Japan

Japan

Asia

Asia

Australia /NZ

Australia /NZ

This solution is a good fit for companies based in North America.

Orientation of CLM

GC

GC

Legal Ops

Legal Ops

Buy Side

Buy Side

Sell Side

Sell Side

Enterprise

Enterprise

The solution is a good fit for a broad set of use cases.

Top 3 Verticals

Life Sciences

Life Sciences

LinkSquares is best suited for life sciences and pharma companies looking for a compliance, data privacy, and contract repository.

Hospitality

Hospitality

The solution is a good fit for hospitality companies.

High Tech/Software

High Tech/Software

Software companies use LinkSquares for sell-side agreements and contract analysis.

Analyst Notes

The best use case for LinkSquares is a midmarket life sciences company with revenues between $100M and $1B and based in North America (especially the Boston area).

While the company can help business, IT, and HR users, the solution is mostly designed to help legal teams with low-to-moderately complex contracts, especially buy-side contracts. While the company is industry-agnostic, the team has vertical expertise in Life Sciences, as well as Hospitality, Sports & Gaming, and High Tech/Software.

Customers cite the workflow capability as an unexpected positive experience. Some customers primarily use LinkSquares as an analytics tool. The company can be aggressive in pricing – an approach that will be difficult to sustain.