Malbek CLM is a fit for mid-market and enterprise firms in the pharmaceutical, health care, business and financial services, high tech, and telecom industries, based out of North America and selectively in EMEA and APAC. With limited resources, Malbek has an impressive array of blue-chip, recognizable brand-name customers like SurveyMonkey, Square, and NBCUniversal. The company also offers Malbek Klix for clickwrap agreements and Malbek Marketplace to enable no-code integrations. Given its fresh approach to CLM capabilities and ability to earn the trust of big-name accounts, this is a company to watch.

What is Contract Management?

Contract Lifecycle Management (CLM) is the process of strategically managing and leveraging the entire lifespan of legally binding agreements between two or more parties within a business context. CLM tools are evolving rapidly. Not long ago, CLM software described a relatively simple system for document management and e-signature. Today, mature CLM solutions employ AI/ML data capture capabilities to turn the contract management process into an intelligent, real-time system of record. For more about the evolution of CLM software, read The Six Stages of CLM Maturity.

What are MGI Use Case Notes™?

The MGI Use Case Note™ describes the ideal customer profile (ICP) for a given solution. It helps prospective buyers understand a product’s “best fit” by identifying its customers:

  • size
  • business models
  • selling regions
  • tech ecosystems
  • sales channels
  • primary verticals
  • and more


The aim is to help interested parties quickly and confidently narrow the list of suppliers that could meet a particular use case. It is not intended to describe the entire range of possible use cases, nor is it an in-depth analysis of the supplier or solution. (For in-depth analysis of a solution, see MGI 360 Ratings™.) See a sample Use Case Note here.

Get the report to see Malbek CLM’s ideal customer profile: