Company Information

HQ

Helsinki, Finland

Founded

2007

Market

Agile Billing

Solution

Good Sign Pricing & Billing Automation Software

Representative
Customers

Fujitsu, Enfuce, OpusCapita, Posti

Ideal Customer
Profile

The ideal usage scenario is for a mid-to-large services enterprise or a government organization with a wide variety of revenue models and a wide range of contract complexity.

Company Size

The ideal customer makes between $50 million – $1+ billion in yearly revenues.

Business Model

B2B B2C B2X

Physical
Digital
Hybrid

Technology Ecosystem(s)

AWS Microsoft Oracle Salesforce SAP Own/Proprietary

Companies running a Microsoft tech stack are ideally suited to this solution.

Primary Users

Business

Business

Finance

Finance

Operations

Operations

Marketing

Marketing

IT

IT

Sales

Sales

Services

Services

Developers

Developers

Good Sign is commonly used by business, finance, IT, services, and operations teams.

Investment Level

Developers

Moderately priced, Good Sign Solutions is a very cost-efficient solution that offers a very high value to price ratio given the depth of functionality.

Agility

Developers

Good Sign Solutions’ billing product is fairly quick to implement.

Complexity

Developers

Good Sign Solutions offers above average complexity compared to its direct competitors.

Geographies

North America

North America

Latin America

Latin America

EU

EU

ME

ME

Africa

Africa

Japan

Japan

Asia

Asia

Australia /NZ

Australia /NZ

Good Sign is a good fit for companies based in Northern Europe as well as countries in Central Europe including the UK, the Netherlands, Belgium, and Germany. It can also support customers in the US.

Sales Channels

Direct

Direct

Online

Online

Indirect

Indirect

Good Sign is a good fit for companies with a direct sales model. It can also support channel sales.

Top 3 Verticals

E-Government

E-Government

Companies involved in digitizing government-related activity (invoicing, payments, etc.) will find a good fit with Good Sign.

High Tech/IT Services

High Tech/IT Services

A primary focus of this solution is high tech/IT services organizations, particularly those with an XaaS business model.

Business Services

Business Services

Business services providers are another focus of this solution.

Analyst Notes

Good Sign Solutions stands out in three significant areas. First, it can mirror a customer’s existing product catalog and can handle a wide variety of business revenue and charging models (e.g., contracts, subscriptions, rentals, leasing, marketplaces, pay per use, volume agreements, et al). Second, it can manage the lifecycle of a digital contract – and enables activities like service provisioning and orchestration. And third, it is one of the few agile billing solutions with a certified interface to ServiceNow, which speaks to its understanding of IT and business services companies.

While the solution can handle subscriptions and one-time charges, it is best suited for companies who need to support a wider range of business and price models – not just subscriptions – and who want a tool that can be implemented and used by business and finance people (i.e., it does not require expensive specialized IT support services from the customer or via Good Sign). Implementations are typically measured in weeks and months (not quarters or years). The system can be deployed in a private or public cloud.