Company Information
HQ
Helsinki, Finland
Founded
2007
Market
Agile Billing
Solution
Good Sign Pricing & Billing Automation Software
Representative
Customers
Fujitsu, Enfuce, OpusCapita, Posti
Ideal Customer
Profile
The ideal usage scenario is for a mid-to-large services enterprise or a government organization with a wide variety of revenue models and a wide range of contract complexity.
Company Size
The ideal customer makes between $50 million – $1+ billion in yearly revenues.
Business Model
Technology Ecosystem(s)
Companies running a Microsoft tech stack are ideally suited to this solution.
Primary Users
Business
Finance
Operations
Marketing
IT
Sales
Services
Developers
Good Sign is commonly used by business, finance, IT, services, and operations teams.
Investment Level
Moderately priced, Good Sign Solutions is a very cost-efficient solution that offers a very high value to price ratio given the depth of functionality.
Agility
Good Sign Solutions’ billing product is fairly quick to implement.
Complexity
Good Sign Solutions offers above average complexity compared to its direct competitors.
Geographies
North America
Latin America
EU
ME
Africa
Japan
Asia
Australia /NZ
Good Sign is a good fit for companies based in Northern Europe as well as countries in Central Europe including the UK, the Netherlands, Belgium, and Germany. It can also support customers in the US.
Sales Channels
Direct
Online
Indirect
Good Sign is a good fit for companies with a direct sales model. It can also support channel sales.
Top 3 Verticals
E-Government
Companies involved in digitizing government-related activity (invoicing, payments, etc.) will find a good fit with Good Sign.
High Tech/IT Services
A primary focus of this solution is high tech/IT services organizations, particularly those with an XaaS business model.
Business Services
Business services providers are another focus of this solution.
Analyst Notes
Good Sign Solutions stands out in three significant areas. First, it can mirror a customer’s existing product catalog and can handle a wide variety of business revenue and charging models (e.g., contracts, subscriptions, rentals, leasing, marketplaces, pay per use, volume agreements, et al). Second, it can manage the lifecycle of a digital contract – and enables activities like service provisioning and orchestration. And third, it is one of the few agile billing solutions with a certified interface to ServiceNow, which speaks to its understanding of IT and business services companies.
While the solution can handle subscriptions and one-time charges, it is best suited for companies who need to support a wider range of business and price models – not just subscriptions – and who want a tool that can be implemented and used by business and finance people (i.e., it does not require expensive specialized IT support services from the customer or via Good Sign). Implementations are typically measured in weeks and months (not quarters or years). The system can be deployed in a private or public cloud.