Company Information
HQ
San Francisco, CA
Founded
2003
Market
Agile Billing
Solution
Vindicia Subscribe
Representative
Customers
Vimeo, Experian, BBC, Encyclopedia Britannica
Ideal Customer
Profile
Best suited for N. America and UK B2C/B2B orgs in range of $50M – $1B+ of processed revenue in media, publishing, consumer services, and entertainment industries. Ideal customer has low-to-medium complexity requirements, medium-to-high volume, and a requirement to create a seamless embedded billing experience for its customers.
Company Size
Vindicia Subscribe is best utilized by midmarket companies ($50 million – $1+ billion). As a standalone offering, Vindicia Retain is ideally suited for companies from $500 million to several billion in revenue.
Business Model
Technology Ecosystem(s)
The solution runs in AWS and is built on a proprietary tech stack.
Primary Users
Business
Finance
Operations
Marketing
IT
Sales
Services
Developers
Business, Finance, and Product users are the common users of this solution.
Investment Level
Vindicia Subscribe is a relatively low-cost to acquire and implement solution. The Retain product is offered on a negotiated or post-paid basis depending on revenues recovered.
Agility
The billing solution is very quick to implement and easy to maintain mostly or entirely by non-IT staff.
Complexity
Vindicia Subscribe handles business models of low to medium billing and business complexity.
Geographies
North America
Latin America
EU
ME
Africa
Japan
Asia
Australia /NZ
The solution serves customers in North America, EMEA, Latin America, and the Asia Pacific region.
Sales Channels
Direct
Online
Indirect
Online sales channels are best supported, although it can also handle indirect and some direct selling motions.
Top 3 Verticals
Software
The original Subscribe offering targeted the subscription software market.
Media
Media and Publishing are both target verticals.
B2C Services
B2C Services are a target, particularly for the Retain offering.
Analyst Notes
Vindicia Subscribe is best suited for North American and UK based B2C organizations in range of $50 million to $1+ billion of processed revenue in media, publishing, consumer services, and entertainment industries with low-to-medium complexity, medium-to-high volume, and a requirement to create a seamless embedded billing experience for its customers.
Founded in 2003, Vindicia, raised over $20M in venture funding before being eventually being acquired in 2016 by Amdocs. Vindicia continues to operate as a standalone division of Amdocs, focusing on B2C media, publishing, online gaming, software, entertainment and other consumer services industries and offering a suite of solutions for subscriber management, billing, analytics, and retention.
