Company Information
HQ
San Francisco, CA
Founded
2011
Market
Agile Billing
Solution
Chargebee Billing
Representative
Customers
Freshworks, Study.com, Calendly, Linux Academy
Ideal Customer
Profile
Seed to Series B, B2B/B2B2C software company doing $1M – $30M in revenue with multiline, modestly complex agreements (subscriptions + services), digital business model, and a contract-centric approach to revenue automation in North America.
Company Size
The solution is an ideal fit for Seed to Series B companies ($1 – 50 million in revenue).
Business Model
Technology Ecosystem(s)
Chargebee’s proprietary tech ecosystem runs in hosted AWS data centers.
Primary Users
Business
Finance
Operations
Marketing
IT
Sales
Services
Developers
The product does not require IT involvement.
Investment Level
Competitive pricing and rapid implementation time keep the upfront price at or below industry average (for startup customers, the first $100K in billing revenue is no cost), and it typically requires minimal vendor-supplied or third-party professional services to make changes to the system over time.
Agility
From implementation to ongoing use, business, finance, and product management teams can quickly set up and manage the system. Pricing changes, promotions, and offers can be put into market moderately quickly (7-90 days).
Complexity
Chargebee can address medium complexity monetization requirements. This solution can fit within small, start-up environments and keep pace with growing complexity needs as they scale into midsize organizations.
Geographies
North America
Latin America
EU
ME
Africa
Japan
Asia
Australia /NZ
This solution can be implemented in North America, Europe, Australia/New Zealand, and India, as well as in English-speaking countries globally.
Sales Channels
Direct
Online
Indirect
Companies with a direct and/or self-service sales motion will find a good fit with Chargebee.
Top 3 Verticals
B2B SaaS
Suits companies offering subscription-based services, especially ones launching a recurring revenue model.
Subscription-Based Services
A good fit for products sold as subscription services, such as weekly grocery deliveries or monthly curated gift boxes.
E-Learning
Caters well to organizations within the education & e-learning space.
Analyst Notes
Originally launched as a billing engine, Chargebee has made three major acquisitions to expand beyond core billing into a suite of subscription management products. Since 2021, Chargebee acquired revenue management platform RevLock, now available as Chargebee RevRec; AI-driven accounts receivable solution numberz, now available as Chargebee Receivables; and automated customer retention solution Brightback, now available as Chargebee Retention.
Chargebee’s core product is tightly integrated with Hubspot. It offers multiple payment gateways, out-of-the-box configuration, and a guided implementation process. The company recently raised $250M in a Series H fundraising round.
