Summary: We raise the MGI 360 Rating of Icertis in Contract Lifecycle Management (CLM) to 62 and maintain a POSITIVE Analyst Outlook. The company continues on a growth trajectory with improving execution, broader customer adoption, and deeper partnerships. Icertis is one of the few leaders in the enterprise segment of CLM, with a demonstrable base of buy-side and sell-side references in the high tech, life sciences, industrials, and automotive sectors. The company is actively investing into CLM Stage 5-6 capabilities such as AI/ML and Blockchain – although customer adoption is yet to catch up to product capabilities. The Icertis management team has an ambitious, enterprise-wide vision of the CLM opportunity and has been aggressively targeting both vertical and geographic markets. Icertis sells its product through an expanding direct sales organization in North America, Europe, and Asia, and a growing and diverse set of partnerships. Field references give Icertis generally positive marks for product capability, quality, and implementation, while ongoing support still reflects growth pains.

Representative sample of MGI 360 Ratings scoring with bar charts comparing a company vs. its peer group average in categories of Product, Management, Channels, Strategy, and FinanceIdeal Use Case: A mid-to-large global or regional services or industrial enterprise or government organization with a wide variety of revenue and procurement models and mid-to-high levels of contract complexity.

Primary Competitors: Agiloft, Conga, ContractPodAI, Coupa, DocuSign, Jaggaer, Ironclad, SirionLabs

About MGI 360 Ratings: MGI 360 Ratings score is a uniform 0 to 100 supplier rating system comprised of 149 unique data points. The scores condense hundreds of hours of research into simple, easy to understand ratings and recommendations to clearly demonstrate differences amongst software vendors. The overall score is comprised of five equally weighted major categories that account for up to 20 points in Product, Management, Channels, Strategy, and Finance. Learn more about MGI 360 Ratings.