This MGI 360 Rating™ and accompanying MarketLens™ are designed to help buyers, suppliers, and investors assess the product functionality, management teams, channel breadth, marketing strategy, and financial positioning of OneBill‘s agile billing software tool.
We update the MGI 360 Rating of OneBill in Agile Billing to 52 and a Neutral Analyst Outlook. OneBill is an emerging player gaining traction among small to midsized, communications-enabled businesses facing above-average complexity, notably in sectors like UCaaS and IoT. Strategically, the business is focused on expanding its reach geographically and adding several new verticals. For the money, OneBill offers one of the broadest and deepest solutions in the market with generally above-average marks for quality of its support. The product includes capabilities for management of complex tax calculations such as in telecom, channel partner management and reconciliation, customer portals, usage rating, metering, and billing, among others.
*This unlabeled Go-to-Market Strength vs. Solution Strength MarketLens highlights how agile billing vendors, including OneBill, compare with one another across a combination of key factors. OneBill’s go-to-market and solution strength are broken down in depth in the report. A fully labeled version of this MarketLens can be found inside the Agile Billing Top 50 Buyer’s Guide.
About OneBill
OneBill is a CA-headquartered, privately held and self-funded supplier of monetization solutions for communications-oriented businesses. Its product suite covers a broad range of Agile Monetization Platform (AMP) functions ranging from billing, customer service, quoting, revenue recognition and others. OneBill product has both breadth and depth of function with capabilities that span a broad spectrum of requirements including support for usage-based billing, data mediation, and channel-based business models among others. OneBill has been successful in creating an India-centric global support capability that consistently gets high marks for customer satisfaction.
What Is Agile Billing?
Billing solutions support the quote-to-cash process and enable an organization to maintain complex product, price, offer, and customer hierarchies. MGI Research defines agile billing as billing solutions that are inherently intelligent and versatile in the way they are designed, implemented, and operated. The UX is modern and intuitive, making it much easier for a business user to manage and run the system. The solution can integrate with other sophisticated agile monetization tools and operate with minimal ongoing maintenance. Most, but not all, agile billing solutions are cloud-based and are applicable to a wide range of industries and use cases. Agile billing is a key element of the agile monetization platform.
Billing is at the core of pricing, packaging, and the customer experience. Done right, it can delight customers and burnish a positive brand experience. Done poorly, it damages customer, partner, and investor trust and even puts the business at risk. Unlike most technology investments, billing solutions can directly impact revenue growth, profitability, and competitive standing. For buyers, getting the right match between a billing system’s architecture and capabilities and its common use cases is essential to business success.
No organization wants to find itself limited in its business choices because its billing system cannot adequately support the desired business model. Finding the right solution fit for particular requirements makes the difference between smooth billing and project success, or customer losses, revenue shortfalls, and project failure.
This guide aims to inform anyone interested in billing – prospective buyers, customers, partners, investors – about the relative strengths, weaknesses, and ideal fit for each of the 50 leading vendors in agile billing.
Agile Billing Vendors Under Coverage
The Agile Billing Top 50 Buyer’s Guide provides ratings and analysis of the fifty most significant suppliers of agile billing software solutions. It includes MGI 360 Ratings™ of 35 suppliers and analysis of 15 honorable mention vendors. According to MGI Research, these are the most significant solutions and suppliers in the market today. Only the top vendors are included in this report. MGI 360 Ratings are calculated via a rigorous quantitative rating (scored 0-100). MGI 360 Rated™ suppliers are also given a letter grade based on quartile rating results, as well as a qualitative analyst outlook (positive, neutral, or negative).
The 35 vendors receiving full 360 Ratings and letter grades are: Aptitude, BillingPlatform, Binary Stream, BluLogix, Certinia, Chargebee, Cleeng, CSG, Evergent, Good Sign, Gotransverse, JustOn, LogiSense, m3ter, Maxio, Metronome, Monetize360, MonetizeNow, OneBill, Opencell, Oracle, Oracle NetSuite, Ordway, Recurly, RecVue, Rev.io, Sage Intacct, Salesforce, SAP, Stax Bill, Stripe, Subskribe, Workday, Zoho, and Zuora.
The 15 suppliers receiving honorable mention, but not rated for this report, are: Amberflo, Amdocs, Billsby, ChargeOver, DigitalRoute, Frisbii, HubSpot, Lago, MasterCard, Nitrobox, Nue.io, Orb, Paddle, Zenskar, and Zone & Co.
MGI Research tracks approximately 30 more vendors in this space and reserves the right to publish ratings and analyses on select vendors as deemed worthy and appropriate.
What Are MGI 360 Ratings?
MGI 360 Ratings™ are a comprehensive structured system for evaluating technology companies. The MGI 360 scores reflect analyst opinions based on a scale of 0 to 100, combined with an analyst outlook (Positive, Negative, or Neutral). The 360 Rating system is comprised of 149 unique data points across five pillars:
- PRODUCT: How strong is the product’s competitive position?
- MANAGEMENT: How competent and experienced is the management team?
- CHANNELS: Does the company have a sales capability and channels needed to bring products to market?
- STRATEGY: Does the company have a realistic view of the opportunity and a compelling strategy for success?
- FINANCE: Is the company growing and profitable?
360 Ratings in Agile Billing condense hours of research and customer references into simple, easy-to-understand ratings and recommendations to clearly demonstrate strengths, weaknesses, and differences among billing software vendors. All 360 Ratings in agile billing are available in the Agile Billing Top 50 Buyer’s Guide.
What are MGI MarketLens™ Reports?
The agile billing market is highly fragmented – while some solutions look similar on the surface, they address completely different use cases and buyer personas. MGI MarketLens™ charts plot suppliers using a pair of key coordinates to shed light on the variations among solutions in each market. They help prospective buyers, investors, and partners see where products align relative to core requirements.
There are four types of MGI MarketLens™ charts:
Go-to-Market Strength vs. Solution Strength: Solution Strength represents a supplier’s MGI 360™ Product score, while Go-to-Market Strength is a composite of the supplier’s MGI 360™ Management, Channels, Strategy, and Finance scores.
Agility vs. Complexity: Complexity refers to a solution’s ability to handle complex billing scenarios, while agility refers to a solution’s flexibility to deploy new pricing and billing strategies and introduce changes quickly.
Agility vs. Volume: Agility refers to a solution’s flexibility to deploy new pricing and billing strategies and introduce changes quickly, while volume refers to the volume of billing transactions a solution can handle.
Complexity vs. Volume: Complexity refers to a solution’s ability to handle complex billing scenarios, while volume refers to the volume of billing transactions a solution can handle.
Learn More
MGI clients can download the report below to find out how OneBill compares to peer averages in the agile billing market.
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