Summary: We update the MGI 360 Rating of Oracle NetSuite in the Agile Billing market at 53 with a NEUTRAL analyst outlook. Announced in 2016,  SuiteBilling solution aimed at the subscription billing needs of NetSuite’s fast growing midmarket customer base. The company was early in identifying the need for an integrated agile billing and revenue recognition solution as part of a broader enterprise suite. To accelerate time to market and gain deeper domain expertise, NetSuite acquired Monexa, an early leader in Agile Billing. The company launched an entirely new product, SuiteBilling, that became the flagship billing solution for NetSuite. This product never took off as would be expected as its core capabilities began to fall behind the peer group. The acquisition of NetSuite by Oracle refocused the firm from being a visionary in the finance automation field towards serving the needs of the most number of prospects with the least amount of complexity. Post-acquisition, the billing solution has been relegated towards maintenance mode as NetSuite sales and marketing have targeted smaller, less complex customers. As a package, SuiteBilling and Advanced Revenue Management revenue recognition are competitive vs the direct competitors: Certinia, Sage Intacct, and Microsoft Dynamics. NetSuite has more finance domain expertise, however, compared to the overall agile billing market, the pace of innovation, product breadth and depth are all lagging. The one area of strength comes in the form of the Oracle channel (Channels score: 14.50), which is both one of the best in the billing space and the underlying foundation of its attach rate to NetSuite ERP sales.

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This is an example graph of the Go-To-Market vs Solution Strength data created by MGI Research

Competitors: ChargeOver, Chargebee, Maxio, Sage Intacct, Stax Bill, Zoho, Zone & Co, Zuora

About MGI 360 Ratings: MGI 360 Ratings score is a uniform 0 to 100 supplier rating system comprised of 149 unique data points. The scores condense hundreds of hours of research into simple, easy to understand ratings and recommendations to clearly demonstrate differences amongst software vendors. The overall score is comprised of five equally weighted major categories that account for up to 20 points in Product, Management, Channels, Strategy, and Finance. Learn more about MGI 360 Ratings.