Rev.io

B

SCORE: 48

PEER AVERAGE: 53

OUTLOOK: Neutral


Summary

We update the MGI 360 Rating of Rev.io in Agile Billing to a 48 and a Neutral Analyst Outlook. Rev.io’s strength lies in its comprehensive range of billing capabilities paired with its rapid, competent implementation services provided by Rev.io. The product supports bill-on-behalf, embedded tax tables, inventory management, and usage rating (in quick-time, not real-time) as well as a native payments processing capability and a rapid quoting tool. Its direct sales channel remains effective but is limited in size. Rev.io is using the Tigerpaw acquisition as an opportunity to build a new integrated core platform combining PSA and communications billing. Their strategic vision is expanding to encompass the full needs of technology service providers and includes billing, PSA, payments, and field service. The company is growing and remains profitable.

Ideal Use Case

Tier II and Tier III communications service providers (CSP) such as Telcos, MSPs, IoT service providers in the US with revenues ranging from $25Mil-$500Mil annually seeking an all-in-one billing solution with a customer portal, payments integration, CRM and quoting capability.

Company Description

Founded in 2002, the company has been cash flow positive since 2005. In September 2020 the company received an investment from Primus Capital. Rev.io is an example of how successful a company can be with a relatively narrow focus and a capable solution that meets the needs of its ideal use case. The company acquired Park Bench Solutions in 2022 and TigerPaw in 2023.