Market

Company

SAP

Date

Select Date

    SAP

    A

    SCORE: 63

    PEER AVERAGE: 54

    OUTLOOK: Positive

    LETTER GRADE*

    A

    SCORE**

    63

    PEER AVERAGE

    54

    OUTLOOK

    Positive

    Summary

    We re-affirm the MGI360 Rating of SAP Billing at 63 and maintain a POSITIVE outlook. Product score rose slightly to 12.64 from 12.51 while Management, Channel, Strategy and Finance scores are unchanged. Product provides sophisticated multi-party settlement and pricing abstraction capabilities and integration with many SAP financial and analytics products. SAP recently acquired CallidusCloud, adding Incentive Compensation, CPQ, Contract Lifecycle Management (CLM) and Revenue Recognition solutions to its SAP Sales Cloud line-up – much of it aimed at stemming the rising tide of Salesforce.com momentum. In March 2017, SAP rolled out a new cloud version of the product branded SAP Revenue Cloud. While significant and competent resources were devoted to the cloud solution, there are still many unanswered questions about its dependence on the on-premise version and on the rest of the SAP ecosystem. MGI will rate SAP Revenue Cloud once SAP has references. We expect a new, more sophisticated version of SAP Revenue Cloud in 2019.

    Ideal Use Case

    We continue to view the on-premise SAP Billing product as the premiere high-end real-time billing solution for large, complex enterprises that require a proven, high-performance SAP-centric solution that tightly integrates billing, CRM, core financials, and BI.

    Company Description

    SAP Customer Experience is an SAP SE division. On June 5, 2018, SAP introduced SAP C/4HANA, a suite of line-of-business (LoB) oriented solutions including SAP Commerce Cloud, SAP Sales Cloud, SAP Marketing Cloud, SAP Service Cloud and SAP Customer Data Cloud. The SAP Billing solutions are situated within the SAP Sales Cloud. SAP’s on-premise billing solution grew out of the 2009 acquisition of a French BSS provider Highdeal (originally spun off from a France Telecom in 2000) and internal development. SAP has been able to retain many of the original Highdeal technologists and continues to be one of the fastest growing components of SAP.