Founded in 2012 and originally launched in 2015 as a managed services company focusing on contract management, ContractPodAi has since evolved into a formidable CLM player. The company serves approximately 300 midmarket and early enterprise customers, predominantly in North America and the UK, across industries such as financial services, insurance, manufacturing, healthcare, and IT. The company’s AI system-agnostic approach allows flexibility in utilizing various AI services based on performance. Much of the company’s AI technology was originally rooted in a partnership with IBM’s Watson lab but has since evolved towards newer AI platform options. The company also introduced “Leah,” an AI-powered Legal Assistant, in 2023. The company’s partnerships with implementation, selling, and managed legal services providers like PwC are a core strength.

What is Contract Management?

Contract Lifecycle Management (CLM) is the process of strategically managing and leveraging the entire lifespan of legally binding agreements between two or more parties within a business context. CLM tools are evolving rapidly. Not long ago, CLM software described a relatively simple system for document management and e-signature. Today, mature CLM solutions employ AI/ML data capture capabilities to turn the contract management process into an intelligent, real-time system of record. For more about the evolution of CLM software, read The Six Stages of CLM Maturity.

What are MGI Use Case Notes™?

The MGI Use Case Note™ describes the ideal customer profile (ICP) for a given solution. It helps prospective buyers understand a product’s “best fit” by identifying its customers:

  • size
  • business models
  • selling regions
  • tech ecosystems
  • sales channels
  • primary verticals
  • and more


The aim is to help interested parties quickly and confidently narrow the list of suppliers that could meet a particular use case. It is not intended to describe the entire range of possible use cases, nor is it an in-depth analysis of the supplier or solution. (For in-depth analysis of a solution, see MGI 360 Ratings™.) See a sample Use Case Note here.

Get the report to see ContractPodAi CLM’s ideal customer profile: