Summary: In the Agile Billing market we update the MGI 360 Rating of Workday Billing at 55 and maintain a NEUTRAL outlook. Workday Billing is fully integrated into the company’s Financials suite, which includes the core GL capability, revenue recognition, billing, invoicing and a growing set of FP&A and other financial management capabilities. The billing component can handle low to medium complexity and agility requirements and Workday has grown the capacity of its billing solution to scale with customer growth. Workday’s overall, above average rating reflects the companies strong fundamentals, experienced management team, breadth and depth of its channels and compelling brand value and marketing strategy. In addition to its own solution in this area, Workday partners with 3rd party independent billing technology providers for use cases that are outside of its sweet spot which has historically been focused on services focused digital-first companies. The company story is one of continued growth (driven by geographic expansion, product line expansion from revenue recognition, and increasing customer penetration) built on a foundation of high customer and employee loyalty and competent technological evolution. The company is led by an experienced and engaged leadership team with little turnover and a track record of consistent execution and growth. Workday’s channel (Channels score: 13.27) is one of the largest and most productive in the software industry.
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Competitors: Certinia, Oracle, Oracle NetSuite, SAP
