Summary: The Zone & Co MGI 360 Rating in Automated Revenue Management (ARM) has been updated with a score of 48 and a NEUTRAL Analyst Outlook. Zone is currently the only third-party ARM solution fully native to the Oracle NetSuite (“NetSuite”) platform. For revenue recognition (rev rec), NetSuite customers have the choice of using Zone, NetSuite’s proprietary ARM solution (rated separately), or an off-platform third-party package. Zone stands out versus NetSuite in domain expertise and continued ARM investment. Zone’s ARM capability is part of its Zone Advanced Billing (ZAB) solution that runs natively on NetSuite. It can handle event-based rev rec rules and reallocate revenue using retrospective and prospective methods. Zone has been effective in gaining early customer traction with ARM, but the overall channel capacity is modest. While it does not effectively compete with standalone ARM providers, ZAB is a relatively low-cost add-on that incrementally extends the NetSuite ARM module’s rev rec capability.
Ideal Use Case: An Oracle NetSuite-centric, North American B2B software company with $75-$400 million in revenue and low-to-medium volumes and complexity.
Primary Competitors: Aptitude, Oracle, RecVue, SAP, Zuora