Company Information
HQ
Santa Clara, CA
Founded
2009
Market
Billing Management
Solution
Representative
Customers
Convergia, ICON Networks, IT Mgmt, VoiceCarrier, TelAgility, RengSquared, SAGE Comms, Arrow Electronics
Ideal Customer
Profile
OneBill is for small to midsize communications service providers (CSPs) such as UCaaS, CCaaS, MSPs, and IoT service providers in the US with revenues ranging from $20Mil-$50Mil annually seeking an all-in-one billing solution that includes CRM and CPQ capabilities.
Company Size
OneBill is best suited for B2B companies ($10 – $50 million in revenue) with little or no IT resources.
Business Model
Technology Ecosystem(s)
OneBill’s technology ecoysystem is its own.
Primary Users
Business
Finance
Operations
Marketing
IT
Sales
Services
Developers
The primary users of this application are business, finance, IT, marketing, operations, and sales.
Investment Level
Moderately priced, OneBill is relatively inexpensive to license and offers an attractive price to value for customers.
Agility
OneBill’s product team assists customers in getting the product up and running quickly for a midmarket solution.
Complexity
This is ideally suited to for small companies that have large amounts of business complexity – i.e, complexity around billing, rate limits, applying appropriate taxes, managing physical and digital inventory, and handling real time usage models.
Geographies
North America
Latin America
EU
ME
Africa
Japan
Asia
Australia /NZ
OneBill primarily sells to companies in North America, Europe, the Middle East, Africa, Asia (India), and Australia.
Sales Channels
Direct
Online
Indirect
The ideal customer sells via a direct or online sales model.
Top 3 Verticals
UCaaS
Ideally suited for the complexities of UCaaS providers.
CCaaS
OneBill offers one of the best billing solutions for CCaaS providers.
MSPs
MSPs are also an ideal fit for this billing product.
Analyst Notes
OneBill Solutions’s billing product is best utilized by B2B and B2B2C companies ranging in size from $10 to $50 million or more in revenue. The ideal customer is a UCaaS, CCaaS, MSP, or Internet Service Provider. The ideal customer has low to medium volume and medium complexity.
Founded in 2009, OneBill has built up an impressive array of monetization capabilities with breadth and depth that is more typical of enterprise solutions, but packaged within a single platform and aimed at emerging growth SME companies. Customer references affirm reliable and responsive customer service delivered both onshore and from India. While not the absolutely most intuitive solution to use, there are CEO and COO customers who largely self-implemented and manage the system entirely independently. This is a solution with the potential to move higher up market with the right sales and marketing support.
