This MGI Forecast provides a quantitative estimate of the 2022-2026 Total Addressable Market (TAM) for cloud-based Professional Services Automation (PSA) software. The report covers a five-year potential spend estimate by services organizations globally and includes categories such as Project Management, Workforce Skills Management, Workforce Resource Management, Workforce Time Management, Workforce Expense Management, Configure-Price-Quote (CPQ) for Services, and Billing. The focus is on spend by services organizations – both standalone (e.g., Accenture, Cognizant, et al) as well as those captive to larger organizations (e.g., Amazon, IBM, Dell, et al).
Aggregate estimates are included for spending by both publicly-trading and privately-held businesses and detailed (down to the company level) estimates are provided for publicly-trading entities. Spending by services organizations covers companies in B2B and B2C contexts, selling digital-only as well as physical and hybrid product combinations (e.g., companies in home exercise equipment market, companies in fleet management, energy services, et al) for both standard as well as custom/professional services. The report spotlights specific market segments by geography, sector, and other core attributes. The report is a snapshot of a collection of market forecasts for the included disciplines. More detailed information is provided via the interactive MGI Forecasts models available to MGI Research subscribers.
The market for cloud-based PSA software represents a large growth opportunity with a rapidly expanding 5-year (2022-2026) TAM of more than $170 billion.*
This research is based on MGI Research’s proprietary MGI Forecasts global analytics model, a database that includes every publicly listed operating company with revenue greater than $1 million per year.
This forecast provides detailed breakdown of PSA TAM by industry, geography, company sizes and many other criteria.
This report is intended as an introduction to the projected trends and growth patterns in the PSA market broadly. In-depth data and interactive custom analysis can be accessed with a subscription to MGI Research.
For more information about the TAM for services management software, read the MGI Forecasts for Service-as-a-Business (SaaB) and Finance Automation for Services Organizations (FASO).
*Get the report for the precise figure.
