Company Information

HQ

London, UK

Founded

2008

Market

Agile Billing

Solution

Subscription Management & Billing

Representative
Customers

Daily Mail, NBCUniversal, Sky, Vestel, L’Équipe

Ideal Customer
Profile

Ideally suited for media-centered B2C companies based in the UK or Australia/New Zealand with medium complexity and volume needs. Industry focus includes OTT and publishing space as well as professional sports seeking to monetize streaming services.

Company Size

Small to midsize organizations ($50M – $500M) are best suited for this solution.

Business Model

B2B B2C B2X

Physical
Digital
Hybrid

Technology Ecosystem(s)

AWS Microsoft Oracle Salesforce SAP Own/Proprietary

The core product is built on a Microsoft, Net stack.

Primary Users

Business

Business

Finance

Finance

Operations

Operations

Marketing

Marketing

IT

IT

Sales

Sales

Services

Services

Developers

Developers

The common users of the solution are business, finance, operations, and IT.

Investment Level

Developers

Aptitude is priced competitively and is not resource intensive to maintain.

Agility

Developers

As a Microsoft-based product, the solution is relatively easy to configure, implement, and manage. Ideally suited for organizations with minimal IT resources.

Complexity

Developers

Low to modest complexity billing is supported.

Geographies

North America

North America

Latin America

Latin America

EU

EU

ME

ME

Africa

Africa

Japan

Japan

Asia

Asia

Australia /NZ

Australia /NZ

Although it has customers in non-English speaking countries, the ideal customer operates in English.

Sales Channels

Direct

Direct

Online

Online

Indirect

Indirect

The solution supports both direct and online selling.

Top 3 Verticals

Media & Entertainment

Media & Entertainment

A good choice for small and midsize media companies, especially professional sports.

Broadcasting

Broadcasting

Supports unique requirements like device ID, identity management, and subscription lifecycle for broadcasters.

Publishing

Publishing

Addresses needs of online and offline sales and subscription management.

Analyst Notes

Aptitude stands out as a publicly listed UK software vendor with a portfolio of solutions aimed at the CFO and finance/accounting department. Its billing solution came via the 2021 acquisition of MPP Global, an established, proven product serving the specialized needs of publishing, media, and entertainment industries.

To date, the company strategy is to develop and acquire solutions and allow them to run relatively autonomously – i.e., not force the integration of the various products. The strongest use case for the MPP Global component of Aptitude is for a modestly sized OTT broadcaster or publisher with modest complexity and low rate of change in the core business model. Over its 20+ years in business, the company has sold to an impressive group of companies. Primary focus is on the United Kingdom, but this solution could also be deployed in Australia, New Zealand, and North America.