Company Information

HQ

Bellevue, WA

Founded

2009

Market

Contract Lifecycle Management

Solution

Icertis Contract Intelligence

Representative
Customers

Daimler Truck, Best Buy, Johnson & Johnson, Microsoft, Cigna, Lufthansa, Sanofi

Ideal Customer
Profile

A large to mega-sized global enterprise with a wide variety of revenue and procurement models and mid-to-high levels of contract complexity.

Company Size

Icertis’s strength lies in serving large to mega size organizations ($1B+).

Business Model

B2B B2C B2X

Physical
Digital
Hybrid

Technology Ecosystem(s)

AWS Microsoft Oracle Salesforce SAP Own/Proprietary

Icertis is built on Microsoft Azure.

Primary Users

Business

Business

IT

IT

Sales

Sales

Procurement

Procurement

HR

HR

Legal

Legal

Icertis’s key users are legal, legal ops, IT, sales, business, and procurement.

Investment Level

Legal

Implementations and ongoing operations are resource-intensive due to the complexity of the product and scope of typical customer implementations.

Agility

Legal

Implementations and ongoing administration of the solution involve IT and third-party SI support.

Complexity

Legal

Icertis solution is among the leaders in its ability to handle customer and contract complexity.

Geographies

North America

North America

Latin America

Latin America

EU

EU

ME

ME

Africa

Africa

Japan

Japan

Asia

Asia

Australia /NZ

Australia /NZ

Icertis Contract Intelligence is a global product with customers in North America, Europe, Asia, South America, and ANZ.

Orientation of CLM

GC

GC

Legal Ops

Legal Ops

Buy Side

Buy Side

Sell Side

Sell Side

Enterprise

Enterprise

The solution can handle buy-side, sell-side, and enterprise-wide deals. The product is a fit for General Counsel and Legal Ops needs.

Top 3 Verticals

Industrials

Industrials

Icertis has significant experience with contract management for Industrials companies.

Health Care

Health Care

Icertis can handle the complexity and volume of contracts for health care and life sciences companies.

Consulting

Consulting

Icertis is well-suited for mega-sized consulting firms and government contractors.

Analyst Notes

Large to mega-sized organizations looking to do enterprise-wide CLM implementations have limited options, and Icertis is among the leading choices for a number of reasons. Among the 50+ contract management products on the market, Icertis is one of the few companies that meets Stage 5-6 of the MGI Research Six Stages of CLM Maturity Model.

The ideal use case is large to mega-sized global organizations in need of an enterprise-wide CLM solution. The solution can handle increasingly large volumes of contracts and handle the complexity of nearly any company. The company has vertical expertise in a number of industries including Industrials, Technology, Financial Services, and Consulting.