Welcome to The Margin, a newsletter designed to keep you on the leading edge of monetization.
In business, the difference between being ahead of the curve or slow to adapt is anything but marginal. The Margin aims to be the most useful, timely, and incisive ping that hits your inbox all week. It includes critical research and analyst insights to inform short and long-term decision making.
Here’s what you need to know:
Tune In to MGI | Welcome back to mgiresearch.com
We’ve refreshed our website and brand, and we’re excited to show you the new changes!
- This is the first of many planned updates to our site and the way our clients can interact with our data and analysts online.
- Stay tuned as we continue to implement new features – in the meantime, please explore here!
A Story You Can’t Afford to Miss | It’s Fall Conference Season!
MGI analysts will be in attendance at a number of upcoming industry events, including Dreamforce, Oracle CloudWorld, Workday Rising, SuiteWorld, and Money 20/20.
- Reach out to us here if you plan to attend any of these conferences and would like to connect with an analyst while you’re there, or if you’d like to plan an event with MGI.
On The Horizon | How Will AI Impact Budget Planning Season?
2023 has been all about AI – it’s on podcasts, in the news, and every CEO and board of directors are asking for strategic plans.
- As budgets and business plans for 2024 are built, and with economic conditions still unpredictable, AI and LLMs will continue to dominate the conversation in the coming months as companies finalize their plans for the coming fiscal year (and beyond).
- Join MGI Research for a webinar on Tuesday, September 19 at 8am PT / 11am ET / 5pm CET to get MGI’s IT investment outlook, explore updated macroeconomic scenarios, and dive into the impact of AI on 2024 budget planning season. Register here.
Now let’s dive a bit deeper.
Tune In to MGI
Welcome Back to mgiresearch.com
We’re excited to announce the launch of our new website – which features a new and improved version of our brand and a range of updates to the www.mgiresearch.com you know and love.
In addition to the visual spruce-ups, we’d like to call your attention to a few areas of the new site that we think are worth checking out:
- Research – You can find all the research we’ve published in the past eight years here. You can filter by topic (Agile Billing, CLM, or Services Management, for example) or by research type (MGI 360 Ratings™, MarketLenses™, TAM Forecasts, and Use Case Notes™) to find exactly what you’re looking for.
- Events – You can find our previous webinars, Monetize Forum and Monetize Conferences on-demand here, but did you know we also keep track of upcoming industry events on our website? Conference season is upon us, and you can use this feature of our site to find the conferences and summits through the end of 2023 and into 2024 that connect monetization leaders around the world.
- Planning a conference and don’t see it listed on our Industry Events page? Reach out to us here to get it posted.
Why it matters | We have even more exciting changes in store for the MGI website and the different ways our clients can use it to interact with our research and analysts. Stay tuned for more updates coming soon!
A Story You Can't Afford to Miss
It’s Fall Conference Season!
Speaking of industry events… it’s that time of year again! Conference season is just around the corner. We plan to attend a number of upcoming events in the monetization space – drop us a line if you’ll be in attendance at any of the following events and want to connect with an analyst:
- Dreamforce – San Francisco, CA, Sept. 12-14
- Get the Salesforce 360 Rating and Use Case Note in Agile Billing
- Oracle CloudWorld 23 – Las Vegas, NV, Sept. 18-23
- Get the Oracle 360 Rating and Use Case Note in Agile Billing
- Workday Rising – San Francisco, CA, Sept. 26-29
- Get the Workday 360 Rating and Use Case Note in Agile Billing
- SuiteWorld – Las Vegas, NV, Oct. 16-19
- Get the Oracle NetSuite 360 Rating and Use Case Note in Agile Billing
- Money 20/20 USA – Las Vegas, NV, Oct. 22-25
The intrigue | We will be covering each of these conferences in upcoming issues of The Margin, so stay tuned to find out what monetization leaders, investors, and innovators are talking about over the next few months.
On the Horizon
How Will AI Impact Budget Planning Season?
“What are we doing about AI?”
It’s an open question, and every organization needs a coherent answer to give the board and investors. For most organizations, AI represents a tremendous opportunity for cost savings and strategic differentiation. For some industries, however, it looms as an existential threat.
- Executives need to have a real plan with governance rules in place for how AI will be evaluated and then justified from a business case/investment perspective.
- Users will need to find areas of cost savings, up to and including the defunding of other expenses, to pay for new investments in AI.
- Many vendors are talking up their AI capabilities to investors, creating an expectation that AI will be sold as a premium add-on. Users, however, have not allocated funds.
Disappointments all around should be expected. Companies will need to devote time and resources to figuring out exactly what AI represents for their business, how they plan to address it, how much to commit, and how they plan to pay for it.
MGI is hosting a webinar on Tuesday, September 19 at 8am PT / 11am ET / 5pm CET to provide an IT investment outlook, present updated macroeconomic scenarios, and dive into the impact of AI on 2024 budgeting. You can register for the webinar here.
Key discussion points will include:
1. How to Budget/Plan for Next Year
- Uncover the essential data and insights for effective budget planning for FY2024.
- Align your investment plans with organizational goals and objectives and the overall business and tech climate.
2. What to Do About AI?
- Gain a comprehensive understanding of the AI landscape and its implications for your business.
- Explore the strategic imperatives of integrating AI into your budgetary framework.
3. How Will AI Impact Budgeting/Planning?
- Dive into the transformative impact of AI on budgeting and planning processes.
- Discover how AI can be both an opportunity and a threat, and how to navigate this dual nature effectively.
4. Addressing Board and CEO Concerns
- Understand the expectations of your Boards of Directors and CEOs regarding AI integration.
- Learn how to provide a coherent, actionable plan with rules and governance to gain their confidence.
5. Funding the AI Revolution
- Examine the financial challenges and opportunities presented by AI adoption.
- Discover strategies for securing funding, even in cases where resources may be limited.
6. Vendor-Buyer Dynamics
- Many tech vendors expect to command premium pricing for AI – is this realistic?
- Which areas of tech will get commoditized the fastest as users reallocate spending?
7. AI: The Next Big Thing or Passing Fad?
- Assess the long-term significance of AI in comparison to past technological trends.
- Gain practical insights into the timeline for widespread adoption and the factors influencing investment decisions.
Under the hood | We’re kicking off the next round of MGI 360 Ratings™ next week, and this time it’s Contract Lifecycle Management (CLM)’s turn in the spotlight. CLM buyers and investors – expect an updated buyer’s guide in early 2024. CLM vendors – you’ll hear from us soon.
So What Have I Missed?
The Topical 20 | Our most recent and relevant research that will help you keep your finger on the pulse of AMP disciplines.
1. Going Global With E-Commerce
2. Tech Trends: Mapping the Software Industry
3. Configure-Price-Quote (CPQ) TAM Forecast 2022–2026
4. The Future of CLM Is Data-1st
5. Declouding: Will Curiosity Inspire Action?
7. Q2C Success: What Does It Take To Achieve Excellence?
8. 2024 Tech Budgets Preview — Webinar
9. Here Comes Usage! Adopting & Optimizing Consumption Business Models — Webinar
10. The Agile Billing Top 50 Webinar
11. The Agile Billing Top 50: A Buyer’s Guide
12. MGI Forecasts: Service-as-a-Business (SaaB) Software Global TAM Forecast 2022–2026
14. Survival of the Fittest: Managing Extreme Economic Uncertainty
15. The Global Tech Market Is Bigger Than You Think
16. Is Software Still Eating the World?
17. Not a Typical Recession: Making Sense of the Global Economy
18. Use Case Note™: Opencell in Agile Billing
19. 360 Rating™: Icertis in CLM
20. The 13 Deadly Sins of Agile Monetization
and 32 other Use Case Notes!
The Evergreen Archives | Curated past research that is still pertinent today.
1. Quote-to-Cash Is Dead; Long Live Prospect-to-Disclosure
2. What Every CEO Needs to Know About Subscription Business
3. Evolution of MoR into Monetization as a Service
4. Mediation 2.0: Taking on the Data Challenge in Agile Billing
6. Headless eCommerce Architecture: Is eCommerce Losing Its Head?
That’s all for this issue of The Margin. If you’ve made it this far, we’ll certainly see you next time.
Warm Wishes, MGI Research